What you'll think about
Five key WashDesk areas
For each one, we ask two quick things: how sure you feel doing it, and how often you've actually done it lately.
Community Education and Outreach
Community talks, school visits, radio segments, and info-centre messages.
Customer Service
Checking in with people who reported a problem and making sure the service felt fair.
Professional Operations
Logging complaints when they come in and sending the monthly report to RCC.
Increased Transparency
Team check-ins, district WASH advisory meetings, and filing the minutes.
Solving Problems and Elevating Issues
Follow-up calls, writing down what's blocking a fix, and sharing wins up the line.